SHIPPING POLICY

Emmyomstudio Ships from Australia Worldwide, once your special and unique piece has been created.

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Most of the pieces are 'made to order' and require 6 weeks to be crafted. Some of the pieces are 'ready to ship' and will be shipped within the next 5 business days. If you are unsure, please check the description of your product before checking out.

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- 'Made to Order' Items Shipped 6 weeks from Order Date

- 'Ready to ship' Items Shipped Next 5 Business Days

- Shipping Rates are Calculated at checkout dependant on your location

- Expected Delivery Dates may be subject to delays

 

Expected Delivery Dates & Services:

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Express Australia Post (Australia)

Expected Delivery 2-7 Business days once shipped
-Tracked 
-Insured for over $300

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 Australia Post (New Zealand)

Expected Delivery 7-14 Business Days
-Tracked 
-Insured for over $300

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DHL Express Post (International)

Expected Delivery 7-12 Business Days
-Tracked 
-Insured for over $300

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Customs Duties & Taxes:
Import taxes and duties are the responsibility of the buyer or local resident. We recommend contacting your local customs or import authorities for specific information regarding import taxes and duties in your country.

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Lost or Stolen Parcels:

If you have any issues regarding tracking, lost parcels or change of address please dont hesistate to reach out and we will help in anyway we can. 

Email emmyomstudio@outlook.com

Emmyomstudio cannot be held responsible for lost parcels due to incorrect input of address, customer Failed to collect or failed delivery attempts.